Hear what our customers have to say....
The Palo Alto County Sheriff's Office has utilized the services of Northwest Communications for many years. "Communication" in their business name is more than a word, it seems to me to be a driving force in what they strive for. Anytime we have questions or when assistance is needed someone always addresses our issues in a very timely manner and then follows up to make sure things are running smooth. Anybody can sell us products, be we need the service after the sale on a 24 hour basis, and that is what we get.
Northwest Communications virtualized our servers and set up a data recovery system for us, which has worked wonderfully for our company. They have familiarized themselves with our network and they are only an e-mail or phone call away from any assistance that we may need. The techs do a great job of being friendly and not talking down to you, enabling us to develop a good relationship. I recommend Northwest Communications because we have developed a positive relationship with the Techs and Andrew.
We feel like family. Northwest Communications has taken care of us in both good times and “crash” times without exception. All are very knowledgeable in their fields of expertise and will research until they get an answer for us. Services are reasonably priced and dependable with highly qualified and trained technicians.
Northwest Communications offers a wide variety of products and services with great customer service and leading edge technologies.
We value the support of Northwest Communications’ staff regarding networking issues, backups, and general IT support. We recommend them to other business because of our personal partnership for more than 10 years and that we can always turn to when a need arises. I enjoy the staff at Northwest Communications and enjoy their support. Kevin and his group have been invaluable at several junctures. Andrew has always been professional and pleasant.
I like that you are an “all-inclusive” company. We can go to you for a variety of services. We would recommend Northwest Communications because you have been a great company to work with and we very much like what you have done for us.
Northwest Communications is reliable, fast, and knowledgeable. They are ready to help in a crisis. We have recommended your business to others because you have a great company.
The prompt response time when I have a question. I also appreciate the knowledge when working with the school of what might work better than what we are already doing. You are our “go to” people when we are thinking about updating. We would recommend Northwest Communications because they are very helpful whenever we have a problem or a question. We appreciate the support from our computer needs to security cameras. You provide quality service to us that we need to maintain our technology for our students. You are innovative when working with us to provide the most up-to-date technology for our students to use.
I like Northwest Communications because you are very quick to respond to any question I may have, the service you provide, and the “WOW” experiences you have given us. We recommend Northwest Communications and look forward to the continued great service you provide.
I like that Northwest Communications is local and that I can trust them. You have given us the “WOW” experience by the very generous support of Tech Services. We recommend your service to others because of your Tech Support, and truly appreciate how excellent Andrew is, in how knowledgeable he is with all of this technology. You don’t try to oversell me for that am extremely grateful for Northwest Communications.
We like that all services provided by Northwest Communications is professional, scalable from small business to large. They allow and grow with your business. Northwest Communications is an all-around, good company offering many services, most of which provide the services managed for small businesses to operate without in-house IT.
We like Northwest Communications because of the promptness of answers back when making service calls for assistance. We recommend Northwest Communications because we have always been satisfied with your work and the explanation of repairs when needed.
When I need assistance with any of our equipment, Northwest Communications employees and technicians go out of their way to help me through it. I appreciate when Andrew Carter stops in when he is in the area to make sure that everything is going okay. I recommend Northwest Communications because they have quality products and stand behind them. We have our Internet, phone service, and Surveillance Solutions through Northwest Communications and have had a really good experience with it all.
What we like most about Northwest Communications is that your service is local, repairs are made quickly and the same day, and you have great tech support and customer service. We recommend your services because we are very pleased with the services provided and when other Internet providers in the area are down, we still have service for our customers. We are also very pleased with your help on troubleshooting Internet problems and no recorded messages.
We like Northwest Communications because you are ahead of your game. Everyone that I have worked with fully explains why you think the service being provided is considered in my best interest. We have recommended your company because our experiences with your services have been very good. Your tech support is great and when Nick came to upgrade us to Windows 10 he did a great job!